Worldwide IT Services and Maintenance

Protect your IT hardware on a company wide basis or on a one-to-one level, with specialist remote support and certified engineers
Every service we supply…

Is a self-contained contract with transparent service levels and costs

Is registered free of charge with the manufacturer

Comes in a variety of options from small businesses to large corporations

Has software and hardware support options

Includes software skills training and implementation options

Uses only support provided direct by the manufacturer, with their engineers using only genuine parts

Protect your IT system, quickly, easily and stress-free

Whether you have another office outside of your home country or you have a number of offices in multiple countries, we can help you protect your IT system, quickly, easily and stress-free.

From a wide range of manufacturer’s  servers and storage units you can protect your IT hardware on a company wide basis or on a one-to-one level with EPD Asia Pacific. From specialist remote support, to certified engineers arriving within 4 hours of a call-out, it pays to have the peace of mind of EPD Asia Pacific on your side.

All at your fingertips through one dedicated point of contact

We specialise in what we know, which means our expert global IT Services knowledge is hard to beat. And it’s all at your fingertips through one dedicated point of contact.

Over 30 dedicated account managers across the globe

Over 30 dedicated account managers

We have over 30 dedicated account managers on the ground, right across the globe. Through their local knowledge and established contacts, you get the fast support you need, when you need it. Serving both domestic and international clients since 2004, we have built strong relationships with over 300 Distributors and 700 Business Partners. This number continues to grow as our company expands to cover even more countries.

More than 30 multilingual staff

We pride ourselves on our innovative, fresh approach to supporting businesses worldwide, employing more than 30 multilingual staff from 11 different countries.

Ideal for distributors, business partners and companies

If you have multiple volumes of hardware, specifically configured hardware, or need additional features to our Lenovo Services options, then EPD Asia Pacific’s Lenovo ServiceSuite Maintenance Contract could be the best option for you.

Our Worldwide IT Services are ideal for distributors, business partners and companies needing IBM or Lenovo services or indeed, those with hardware from other manufacturers.

Please note, to make sure you can take advantage of Lenovo and IBM services, they must be bought in the country in which your hardware is located otherwise you won’t be able to redeem your services should you experience hardware problems or failure. We can help you ensure you’re buying the right services for the right equipment in the right country so contact us today.

 

Want to protect your IT system in one easy step?

Then call us today on 1300 344 274 / +61 (0) 2 9126 8180

Or take advantage of our Free Warranty Check

Our experience delivers you the right solution

Trusted by over 20,000 business customers

Wonderful service very well-tuned to our needs and requirements and competitive pricing