Worldwide IT Services & Maintenance

Protecting a wide range of manufacturer’s  servers and storage units on a wide range of IT Hardware and Software

Post Warranty Services

When your existing manufacturer’s warranty or support is approaching we will remind you well in advance

Maintenance Central

Login to Maintenance Central to view all your contracts under maintenance, expiry dates and the cost to renew. COMING SOON!

Who are EPD Asia Pacific?

Global leadership in the simplification of IT support services, based in the UK and with offices in the USA and Australia.

Worldwide IT Services & Maintenance

Protecting a wide range of manufacturer’s  servers and storage units on a wide range of IT Hardware and Software

Post Warranty Services

When your existing manufacturer’s warranty or support is approaching we will remind you well in advance

Maintenance Central

Login to Maintenance Central to view all your contracts under maintenance, expiry dates and the cost to renew. COMING SOON!

Who are EPD Asia Pacific?

Global leadership in the simplification of IT support services, based in the UK and with offices in the USA and Australia.

Welcome to EPD Asia Pacific

Worldwide IT Support for Multiple Vendors

From servers to desktop computers and laptops, you can protect your IT hardware and software on a company wide basis or a one-to-one level with EPD Asia Pacific.

And with specialist remote support or certified engineers arriving on site within 4 hours, it pays to have the peace of mind and buy manufacturers support from EPD Asia Pacific.

Over 20,000 business customers trust us...

We take the time to understand how your business works, so we can help you find the right hardware and software services, for the right term, with the right response time at the right price.

Focus 100% on IT Services

We don’t sell Hardware which allows us to specialise in IT Services and give you the customer the best advice on what services to buy and not to buy.

Support for multiple vendors

Send us your IT inventory and we will provide pricing for multiple vendors in over 70 countries

Free Warranty Check Up

Benefit from our free Warranty Check Up available on all major vendors hardware.

Reminder Service

Receive automatic notifications before support contracts expire ensuring continuity of cover.

Global Reach, Local Approach

All major European languages in-house – speak to an Account Manager in your native language.

Customer Portal

View all contracts under maintenance, expiry dates and the renewal costs.

Want to protect your IT system in one easy step?

Then call us today on 1300 344 274 / +61 (0) 2 9126 8180

Or take advantage of our Warranty Check

What our customers say...

  • We have been working with EPD Asia Pacific now for 7 years. During all this period we have enjoyed the professional approach, the responsiveness and proactive attitude. We have been lucky working with Marleen Watts, receiving wonderful service very well-tuned to our needs and requirements and competitive pricing. If we have any professional question regarding support coverage – EPD Asia Pacific is our preferred vendor for consulting on any solution or unique needs.

    N. K. , S
  • In the period of time I have worked with EPD Asia Pacific (since March 2008) I have received high level of service and professional assistance on IBM warranty requirements. Prompt response to all our questions and issues, assistance in understanding IBM’s warranty terminology and rolls, including assisting us to build an inter-company process to assure our customers and sales manager have full visibility on IBM’s warranty options.

  • Wir arbeiten schon seit mehreren Jahren mit Europlusdirect zusammen, wir sind sehr zufrieden mit der Zusammenarbeit die wir auch fortführen, und würden gerne hiermit Europlus auch an anderen Firmen weiterempfehlen.

  • EPD Asia Pacific are nothing short of excellent. They are very proactive with their renewal notices and deliver their service in an extremely professional manner. I’ve been working with them for a number of years now and can thoroughly endorse the service they provide.

  • Die Abwicklung mit Europlus Direct läuft problemlos. Garantien können schnell und bequem bestellt werden per Mail. Vor Ablauf einer Garantieerweiterung wird man rechtzeitig informiert, so dass eine weitere Verlängerung eingeleitet werden kann. Auch bei Änderungen der Garantiebedingungen (z. B. Server kommt außer die gewöhnliche Garantieerweiterung) wird man umfassend und gut beraten.

    M. M
  • Thank you for your care. It seems that this case has been ended with success. We have your support.
    We didn’t notice any issues. Whole process took us some time, but in my opinion it was a result of changes (moving support from IBM to Lenovo). But I didn’t experience any problems. Once again thank you for your huge support in this matter – this is something I’m happy about.


    H.H
  • EPD Asia Pacific has provided excellent service. They are attentive to our needs and quick to respond. We are very satisfied.

    L.H
    Education
We have won multiple trade awards over the last few years including the following:
0
Multilingual Staff
0
Languages Spoken
0+
Countries
+
Customers

Not sure what you need?

At EPD Asia Pacific, we understand that trying to protect your IT equipment can be daunting, but don’t worry, we’re here to help.

Our experience delivers you the right solution.

Call us today on 1300 344 274 / +61 (0) 2 9126 8180