Multi-Country Maintenance from EPD Asia Pacific

It doesn’t matter where you are based in the world or how many different locations you operate in, when it comes to worldwide IT support, EPD Asia Pacific can help.

The worldwide hardware and software support that EPD Asia Pacific offers includes:

  • Hardware maintenance agreements
  • Software maintenance agreements
  • Hardware Service Pack In-warranty upgrades
  • Software Service Pack In-warranty upgrades
  • Hardware Service Pack Post-warranties
  • Software Service Pack Post-warranties
  • Hardware Multivendor Post-warranties

Our Worldwide IT Services are ideal for distributors, business partners and companies individual consumers needing IBM or Lenovo services or indeed, those with hardware from other manufacturers.


EPD Asia Pacific ensures your services meet your needs wherever you are

Please note, to make sure you can take advantage of Lenovo and IBM services, they must be bought in the country in which your hardware is located otherwise you won’t be able to redeem your services should you experience hardware problems or failure. EPD Asia Pacific can help you ensure you’re buying the right services for the right equipment in the right country so contact us today.

  • Wide Network

    EPD Asia Pacific works with over 300 distributors, over 700 business partners and a number of OEMs and companies worldwide.

  • Highly Flexible

    We usually deal with the Head Office in one country but can also deal with multiple countries.

  • Accountable

    We can work in partnership with OEMs and business partners. This ensures you have one point of contact when buying services in your country.

  • Reliable

    You can request quotes for between 3 and 15 years of hardware and software support and we can adapt to any changes in your configuration.


In the period of time I have worked with Europlus Direct (since March 2008) I have received high level of service and professional assistance on IBM warranty requirements. Prompt response to all our questions and issues, assistance in understanding IBM’s warranty terminology and rolls, including assisting us to build an inter-company process to assure our customers and sales manager have full visibility on IBM’s warranty options.
D.S. , H.
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Not sure what you need?

Here at EPD Asia Pacific, we understand that trying to protect your IT equipment can be daunting. But don’t worry, we’re here to help, so just let us know how we can help you.

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Want to protect your IT system in one easy step?Then call us today on

1300 344 274 / +61 (0) 2 9126 8180

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