What our customers say...
Anna has been managing and providing solutions for my company's IBM hardware warranties. The customer service she provides is first class, providing excellent support and very fast correspondence. She is also very friendly and approachable. I would definitely recommend Anna.
Europlus are nothing short of excellent. They are very proactive with their renewal notices and deliver their service in an extremely professional manner. I’ve been working with them for a number of years now and can thoroughly endorse the service they provide.
In the period of time I have worked with Europlus Direct (since March 2008) I have received high level of service and professional assistance on IBM warranty requirements. Prompt response to all our questions and issues, assistance in understanding IBM’s warranty terminology and rolls, including assisting us to build an inter-company process to assure our customers and sales manager have full visibility on IBM’s warranty options.
I have worked with Europlus for over 4 years - during this time they have always been professional and tenacious.. Working with both Paul and Nina on a number of licensing projects, I have always been impressed by their approach which is both thorough and pro-active. They have the rare knack of thinking out of the box and being prepared for the next challenge and usually fixing it before it becomes a problem. I would highly recommend working with Europlus
Thank you for your care. It seems that this case has been ended with success. We have your support.
We didn’t notice any issues. Whole process took us some time, but in my opinion it was a result of changes (moving support from IBM to Lenovo).
But I didn’t experience any problems. Once again thank you for your huge support in this matter – this is something I’m happy about.
We have been working with Europlus Direct now for 7 years. During all this period we have enjoyed the professional approach, the responsiveness and proactive attitude.
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